Fasten app icon

Is Fasten Fascinating? 1


Fasten is a new ride sharing service that has moved to Austin to help fill the void from Lyft and Uber, but is Fasten accessible?

Fasten Accessibility

Fasten is the latest app to offer ride sharing in Austin and When I downloaded the app I was able to sign up, set my start and destination, and even see the fare estimate, which makes this app quite accessible with VoiceOver. The main issue currently with Fasten is that their request a ride button is not seen by VoiceOver.

Fasten has a neat looking button that says, “Slide to request,” which VoiceOver does not see. This is a custom control that VoiceOver can’t find on the screen but looks just like the iOS Slide to unlock slider on the lock screen.

This issue actually keeps VoiceOver users from requesting a ride from Fasten, and I think that this service would be very popular if this button was accessible.

I also found that the menu button only says, “Button,” and when you rate your driver many items are not visible, and others just say button.

Conclusion

Fasten is a great app and I think it will be my go to service of choice. The fares are cheaper than others, and the drivers are great If you sign up you get a code that you can give to your friends and their rides will give you credit towards your own rides. Because this is my site I am putting my code here. When you sign up, use the code Mi8826

Keep checking back here at iAccessibility for updates on the accessibility of the Fasten app and on other ride sharing services and feel free to leave comments and feedback about these articles.


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One thought on “Is Fasten Fascinating?

  • Kathy Blackburn

    Both times that I rode with them, the driver dropped me at the wrong place. In the first instance, the driver didn’t speak enough English to respond to text messages I sent. Emails I have sent to technical support remained unanswered.